Privacy Policy

This Privacy Policy explains how San Angelo Pros Appliance Repair (“we,” “us,” or “our”) collects, uses, and protects information when you visit appliancerepair-sanangelo.com or contact us for service.

Information We Collect

We collect information you provide directly, such as your name, phone number, email address, service address, and a description of your appliance issue when you submit a contact or service request form, call us, or email us. We do not collect payment card information through this website.

Cookies & Analytics

This website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. Analytics data is used in aggregate to understand traffic patterns and is not used to identify individual visitors beyond what’s necessary to respond to a service request you’ve submitted.

How We Use Information

• To schedule and provide appliance repair service you’ve requested
• To communicate with you about an appointment, quote, or ongoing repair
• To improve our website and services
• To comply with legal obligations

Third-Party Services

We may use third-party service providers for functions such as website hosting, analytics, and communication (for example, email or SMS appointment reminders). These providers only receive the information necessary to perform their function and are not authorized to use your information for their own marketing purposes.

Data Retention

We retain customer and service request information for as long as necessary to provide service, maintain business records, and comply with applicable legal and tax obligations.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at [email protected]. We will respond to reasonable requests within a reasonable timeframe.

Security

We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

Questions about this Privacy Policy can be directed to [email protected] or (325) 610-0443.